TERRA Bring-in Service: In the event of a defect, send in the server.
This inevitably results in several days of downtime. This service costs
costs nothing, but due to the unavoidable downtime it is also unsuitable for servers.
unsuitable.
TERRA 24-hour on-site service: This service is the right choice,
if a smaller downtime is tolerable and a short-term failure does not cause
short term downtime does not cause any major costs.
TERRA 4-hour on-site service: Thanks to the delivery of spare parts
by courier, downtimes are reduced. This is the right service for you if
you, if considerable costs would arise in case of failure, for example due to
Non-activity of many employees.
TERRA Premium Support: In the event of faults, you will receive support at any time.
support by telephone 7 days a week around the clock by our specialist staff.
specialist staff. TERRA Premium Support can be combined with 24-hour or 4-hour TERRA on-site service.
on-site service. An inexpensive additional security for
Companies that operate outside core working hours.
Upgrades and software upgrades
upgrades often take place in the evenings and at weekends. Questions that arise
can be
questions can then be clarified directly and downtime avoided.
TERRA High Availability Solutions: If you work with data that is absolutely critical and you want to
data that is absolutely critical and you also need to avoid a temporary failure
the services and measures mentioned up to now are not sufficient - neither with us
neither with us nor with any other manufacturer.
In this case, you absolutely need a high-availability solution without compromise.
compromise. Such solutions basically consist of two identical, independent systems,
independent systems that run synchronously and a software that can be called up in the event of
software that switches to the intact device in the event of faults.
Fortunately, this technology has become very affordable today.
for a useful life of five years, good entry-level solutions are available for less than 500 euros a month.
good entry-level solutions. This is a very justifiable amount if you want to avoid
dramatic follow-up costs or even a situation that threatens the existence of your company.
your company's very existence.
With a high availability solution you are independent of a spare parts supply.
spare parts supply. Nevertheless, you should always book TERRA Premium Support in addition, for example if questions arise during software updates at the weekend.
for example, if questions arise during software updates at the weekend.
TERRA Cloud: With our data centre in Hüllhorst, we can offer you all the
offer you all the usual cloud products on the market. Since we offer both classic
computing as well as cloud services, your TERRA system house can advise you optimally and objectively.
objective advice. Often a combination is the best choice for you:
If you don't want to or can't move your IT out of the house, you should still run your backup in a data centre.
in a data centre. Through the so-called geo-redundancy of the data at different
data in different locations, you can also reduce the risks of theft, fire and other
cases of force majeure. Since the data is only sent and stored in encrypted form
and stored, you have no data protection risk. Further advantages result
with the TERRA emergency service.